FAQ

Find answers to our most frequently asked questions.

Are your products quality guaranteed?

Yes. Each pillowcase is made from certified 6A Grade Pure Mulberry Silk and inspected to meet the highest quality and safety standards.

Can I return the item if it doesn’t work for me?

All sales are final. Due to hygiene reasons, no returns or refunds are accepted.

How do I check my order status?

You’ll receive an order confirmation email after purchase and a tracking email once your order ships.

How can I contact you?

Reach our team anytime via the Contact Page.

How do I place an order?

Select your item, add it to your cart, and complete checkout securely.